Customer reviews

4.93 / 5.00
average rating
825 ratings
97.8% positive
reviews
5.0
18/09/2021

Inna was amazing. She did a great consultation to start and the results were exactly what I wanted. Very happy

5.0
17/09/2021

Gina was amazing! The best lashes I’ve had at London lash, I highly recommend. I was very comfortable too, I had a nice little nap! Amazing, I’ll definitely be back.

5.0
16/09/2021

Amazing lashes done by Gina - beautiful Kim K style

5.0
16/09/2021

Santana was so professional and also so gentle…she listened to what I wanted and came up with the results! Thank you Santana 😊

5.0
13/09/2021

I love my first time experience at London Lash. They are very professional, clean and I felt safe. Patrycja was very reassuring and made sure I was comfortable throughout my Lash Experience.

3.0
02/09/2021

My lashes have lasted well, and the salon is clean and pleasant as always. The salon receptionist is exceptionally pleasant, polite and professional and is a credit to the company. Sadly however, I was unhappy with my lash artist on this occasion ...

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London Lash Manchester
Dear Amanda, Thank you for your feedback. We always strive for excellence in customer service and to provide friendly and welcoming environment for our customers. We do apologise if lash artist unintentionally made you feel this way and we look forward to seeing you soon. Kindest regards,
5.0
31/08/2021

Always a pleasure coming and being pampered,very friendly and attentive staff. My lashes look amazing too

1.0
24/08/2021

Very disappointing service. I expected far more given the price. Most of the appointment was spent being critical of the current lashes as if I was a novice who hasn’t had this done for years. Unprofessional.

London Lash Manchester
Hello Rumaana, Thank you for your feedback, we value your opinion. We are sorry to hear you feel disappointed about your treatment. Unfortunately we can not guarantee the best result when clients come for infills from different lash place due to various reasons. In order to get the most of infills treatment you need to have at least 50-40% of eyelash extensions left. Lash artist did her best for the time she had to work with your lashes. We would be happy to see you again if you decide to come for a full treatment and we can reassure you won’t left disappointed. Kindest regards,
5.0
21/08/2021

From start to finish my appointment was very professional, friendly and the utmost relaxing experience! I look forward to visiting again! Thank you 😊

5.0
21/08/2021

Larisa’s attention to detail is exceptional. I could not be any happier with my eyebrows. Thank you