Customer reviews

4.93 / 5.00
average rating
846 ratings
97.9% positive
reviews
5.0
11/12/2021

Very professional, knowledgeable and, very experienced in putting the customer at ease.
I could have comfortably fallen asleep whilst the process took place.

5.0
08/12/2021

Amazing service , friendly , very professional . Fabulous lashes.
I am a regular client and have been for many years . My own lashes underneath are never damaged .
London lash the best and 100% cleanliness and hygiene , staff are lovely . Th...

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5.0
04/12/2021

Santana did my lashes again just perfectly! I asked for a change of style last time and asked her to do the same again and I love them! And she is so gentle too! Thank you :)

2.0
02/12/2021

Some lashes fell off last night already :)))

London Lash Manchester
Hello Alice, Please be aware that it is normal for lashes to come off gradually after you have had an infill appointment. As you had some old lashes left from your previous visit, glue on those lashes loosing it strength with the time and lashes come off. If you need any further advice or have any questions please don’t hesitate to get in touch with us. Best regards, London Lash
5.0
02/12/2021

Best salon I have been to for lashes. I’ve tried many and always left unhappy. My lash artist listened to exactly what I wanted and took her time to make them perfect! I will definitely be back.

5.0
30/11/2021

Always fantastic service and results when I visit the lash studio. All the girls are fantastic xx

5.0
22/11/2021

Fabulous lashes, thanks Santana

2.0
20/11/2021

Made my eyes really irritated and uncomfortable during the whole treatment.. very bad technique compared to the other lash artists :(

London Lash Manchester
Hello Kristie, We are very sorry to hear that you were not happy with your last visit. Experiencing discomfort during the treatment is not common, but may be caused by various reasons. Therefore we ask our clients before every treatment to make your lash artist aware if anything becomes uncomfortable or irritable during eyelash extension application. This will allow your Lash artist to then take actions to stop irritation. To prevent this from happening again we kindly ask please always make your lash artist aware of any discomfort during appointment.. Looking forward to seeing you next time, this will be kept in mind. We want you to have a comfortable experience.
5.0
20/11/2021

Very informed information about chosen lashes whether would suit or not. I took advice from the professional, as it was my first time.
Definitely given the right advice and am super pleased with my ladhes.

5.0
15/11/2021

All the lashes I have had have been wonderful but Santana created the best lashes I have had yet! I did ask for a change to my usual style and Santana didn’t disappoint with the end result! I’m in love with my lashes! And Santana is always so gent...

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